FAQ

Yes, our ScentFlow scent diffuser machine is compatible with iOS and Android devices, allowing you to control the schedule and intensity level of your diffuser via bluetooth.

Download the app "Scentist" on App Store or Google Play Store to connect to the device. Please turn on the Bluetooth and GPS in your cell phone first.

Once the app is installed, open it on your smartphone. Connect your ScentFlow machine to the app via bluetooth.

Navigate to the settings section to set your preferred timing and frequency for the aromatic experience.

Customize the schedule to suit your daily routine, whether it's a burst of energy in the morning or a high intensity scent set to diffused every 5 minutes when there's guest at home.

The placement of the device is important in ensuring your space is optimally scented.

The ideal placement should work with the natural flow of air. It’s important not to place your scent machine by an exhaust, fan, window or doorway as the scent will flow out of the room. Ideally there’s at least 3 feet of clearance above the scent machine so that nothing is blocking the air from passing over the machine and dispersing scent in the room. We recommend trying a variety of locations and settings until you are satisfied with the scent coverage.

Up to 1500 sqft, but it also depends on the frequency and intensity level set.

This warranty valid for 12 months from the date of purchases, as indicated on your proof of purchase. Read more on warranty policy.